Effective Date: February 26, 2020
1. Introduction
Water Equation and Solar (“we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, products, and customer support.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, postal address, phone number, and company name.
- Financial Information: Payment details necessary for processing transactions.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
- Usage Data: Information on how you use our services and products.
3. How We Collect Information
We collect information through various means, including:
- Direct Interactions: When you provide information by filling out forms, subscribing to our services, or contacting us.
- Automated Technologies: Through cookies and similar tracking technologies that collect technical and usage data as you navigate our website.
- Third Parties: From partners and service providers who assist us in delivering our services.
4. Use of Information
We use the collected information to:
- Provide, operate, and maintain our services.
- Process transactions and manage orders.
- Communicate with you, including responding to inquiries and providing updates.
- Improve our services, website, and customer experience.
- Comply with legal obligations and protect our rights.
5. Sharing of Information
We do not sell or lease your personal information to third parties. However, we may share information with:
- Service Providers: Trusted third parties who assist in operating our services, such as payment processors and delivery services.
- Legal Authorities: When required by law or to protect our rights and safety.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Water Equation and Solar info@waterequationsolar.com ,+254738344112
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.
